The Perfect Warmth Fashionable Chunky Heel Knee High Natural Style Boots

1. Chic Knee High Design: These fashionable knee high boots elevate your winter wardrobe, adding a stylish touch to any outfit while keeping you warm.

2. Comfortable Chunky Heel: Featuring a chunky heel, these boots provide excellent support and stability, making them ideal for all day wear.

3. Natural Style Aesthetic: Crafted with a natural style in mind, these boots effortlessly blend with a variety of looks, from casual to sophisticated.

4. Versatile for Every Occasion: Perfect for both everyday wear and special occasions, these boots can be dressed up or down to suit your style.

5. High Quality Materials: Made from premium materials, these boots are designed for durability and longevity, ensuring they will be a staple in your wardrobe for seasons to come.

6. Easy to Pair with Any Outfit: Whether you wear them with jeans, skirts, or dresses, these knee high boots are a versatile addition to your collection, making styling a breeze.

At Ziggoboot, we strive to provide a seamless and satisfying shopping experience. Below, you'll find our shipping policy, including details on our free tax shipping service.

Domestic Shipping

Processing Time:

• Orders are processed within 1-2 business days after purchase.

• Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods:

• Standard Shipping: 5-7 business days.

• Express Shipping: 3-5 business days.

Shipping Rates:

• Standard Shipping: Free for all orders.

• Express Shipping: 4.99$.

Free Tax Shipping:

• We offer a free tax shipping service for all orders. You will not be charged any additional taxes or fees on your purchase. The price you see at checkout is the final price you pay.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment through our carrier’s website.

International Shipping

Currently, we do not offer international shipping. We only ship within the United States.

Delivery Issues

If your package is delayed or you encounter any issues with delivery, please contact our customer service team at support@ziggoboot.store. We will work with our shipping partners to resolve the issue as quickly as possible.

Lost or Damaged Packages

• Lost Packages: If your package is lost in transit, please contact us immediately. We will investigate the issue and provide a replacement if necessary.

• Damaged Packages: If your package arrives damaged, please contact us within 48 hours of receiving the delivery. Provide us with photos of the damaged item and packaging, and we will assist you with a replacement or refund.

Contact Us

If you have any questions about our shipping policy or need assistance with your order, please contact our customer service team:

Email: support@ziggoboot.store

Thank you for shopping with Ziggoboot. We appreciate your business and are committed to ensuring your satisfaction with our products and services.

At Ziggoboot, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you can return or exchange your items by following the procedures outlined below.

General Return Policy

Eligibility:

• Items must be returned within 30 days of the purchase date.

• Items must be unworn, unwashed, and in their original condition with all tags attached.

• Items must be returned in their original packaging.

Non-Returnable Items:

• Final sale items cannot be returned or exchanged.

• Gift cards are non-refundable.

Return Process

1. Request a Return:

   • Contact our customer service team at support@ziggoboot.store to initiate a return. Provide your order number and reason for return.

2. Receive Return Authorization:

   • Once your return request is approved, you will receive a return authorization number (RAN) and instructions on how to send your item(s) back.

3. Ship Your Return:

   • Pack the item(s) securely in the original packaging and include the return authorization number. Ship the package to the address provided in the return instructions.

4. Inspection and Refund:

   • Once we receive your return, we will inspect the item(s) to ensure they meet the return eligibility criteria. If approved, your refund will be processed within 7-10 business days.

Refund Process

Refund Method:

• Refunds will be issued to the original payment method used at the time of purchase.

Processing Time:

• Once approved, refunds will be processed within 7-10 business days. It may take additional time for the refund to appear in your account, depending on your bank or credit card issuer.

Shipping Costs:

• Original shipping charges are non-refundable. Return shipping costs are the responsibility of the customer, except in cases of defective, damaged, or incorrect items.

Specific Cases

1. Defective, Damaged, or Incorrect Items:

   • Contact us within 7 days of receiving your order if your item is defective, damaged, or incorrect. Provide photos of the issue and your order number. We will arrange for a replacement or issue a full refund, including return shipping costs.

2. Item Not Arrived:

   • If your item has not arrived within the expected delivery time, please contact our customer service team. We will investigate and resolve the issue promptly, including issuing a replacement or refund if necessary.

3. Order Cancellation:

   • If you wish to cancel your order, contact us as soon as possible. If the order has not yet shipped, we will cancel it and issue a full refund. If the order has already shipped, you will need to follow the return process outlined above once you receive the item.

Exchanges

Exchange Process:

• To exchange an item, follow the return process to return the original item and place a new order for the desired item. This ensures that the new item is reserved and shipped promptly.

Contact Us

If you have any questions or need assistance with a return or refund, please contact our customer service team:

Email: support@ziggoboot.store

Thank you for shopping with Ziggoboot. We appreciate your business and are committed to ensuring your satisfaction with our products and services.